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Work at the AOA

Join us!

Our mission? Supporting 145,000 amazing doctors and medical students. Come lend a hand.

If you're a talented individual interested in working with caring physicians within a growing member association, the AOA may be the place for you. 

Select a position below to submit an online application or send your resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org. Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.


AOA

Summer Internship Program

The AOA is accepting applications for its 2019 Summer Internship Program. The program offers undergraduate college students an opportunity to gain insight and valuable work experience in health care administration, physician education and training administration. Interns also get exposure to a variety of job opportunities that support the osteopathic medical profession as well as insight into careers and models of service delivery in health care and medicine.

The internship program will provide a paid, eight-week summer opportunity for students who have demonstrated interest in medicine, public health, public policy, health or business administration disciplines that support the mission of the AOA. During the internship, students work under the guidance of division supervisors and mentors.

The program is built upon educational and cultural enrichment components. The educational component incorporates research projects, daily work and career-related activities within the student’s assigned area. The cultural enrichment component serves as a vehicle through which the student will experience the civic and cultural treasures that the host city has to offer.

Internship period: June 7 to Aug. 2, 2019

Education: Students who have completed their third year of college, and are currently enrolled in a four-year undergraduate college or university.

Work hours: Five days a week, typically 9 a.m. to 5 p.m.

Location: The AOA’s offices in Chicago or Washington, D.C. Note participants are responsible for arranging their own housing and transportation. Both AOA offices are easily accessible by public transportation.

Compensation: $4,000 stipend

How to apply

Send your resume and cover letter specifying why you are interested in applying to Jean Boisson, director of human resources, at jboisson@osteopathic.org by Friday, April 5. Offers will be extended by Monday, April 29.


Education

Assistant Director, Educational Business Opportunities

The Assistant Director of Educational Business Opportunities (AD) will support the AOA’s growth opportunities in osteopathic medical education. The AD must have in-depth knowledge of Accreditation Council for Graduate Medical Education (ACGME) and the process for becoming an osteopathically recognized program. In addition, the AD will be familiar with continuing medical education for physicians, AOA and Accreditation Council for Continuing Medical Education (ACCME) continuing medical education (CME) accreditation requirements; be able to provide guidance and technical assistance regarding CME programs; and assess short- and long-term effects of the AOA’s Joint Providership ACCME program. The AD also will engage in activities around educational and research grants that facilitate the AOA’s ability to provide programs to our constituents as well as leverage their knowledge.

Essential functions:
Osteopathic Graduate Medical Education (GME) Initiatives

  • Partner with physician leaders, committees, internal departments and external organizations to develop and implement strategies for developing and achieving the AOA’s osteopathic graduate medical education development strategic vision.
  • Utilize quantitative and qualitative skill sets to evaluate initiatives and determine strategic direction for growing GME programs, particularly those that are osteopathically recognized.
  • Identify opportunities for and help provide GME faculty development regarding the osteopathic recognition.
  • Stay abreast of medical education trends (Undergraduate Medical Education (UME), GME, CME) and pedagogy best practices.
  • Develop clear visualization reports (using PowerPoint, Excel, and/or Tableau) to illustrate opportunities for Osteopathic GME growth and articulate the impact behind Osteopathic GME development strategies.
  • Build the internal infrastructure, consolidate multiple data sources, and optimize data accessibility to support current and future demands of data reporting on Osteopathic GME growth activities.
  • Act as a liaison to the AOA Council on Osteopathic GME Development.
  • Conduct literature reviews to demonstrate value of osteopathic recognition; develop marketing materials and talking points for leadership; and update osteopathic recognition information on website.

ACCME Joint Providership Program

  • Oversee compliance with ACCME criteria and standards, and manage the process for maintaining AOA’s ACCME accreditation.
  • Develop, implement, and update the guidelines and processes, and build day-to-day standardization, operations and improvement in work flow processes.
  • Ensure that the programs offered as AOA Joint Providership programs are educationally sound, and comply fully with and are adequately documented for the ACCME essentials and standards.
  • Spearhead the programmatic and fiscal strategic directions to help ensure the success of AOA’s Joint Providership program, products, and services.
  • Collaborate with senior executive leadership on corporate and business development opportunities, establishing new business collaborations and partnerships, executing on educational grant opportunities, and collaborating on educational opportunities for AOA’s Joint Providership program.
  • Represent the AOA Joint Providership program in various venues as required, including attending meetings of, and work effectively with AOA Bureaus, Councils and Committees (BCCs) and ACCME as required.

Education: Master’s Degree strongly preferred. Degree should be in business administration or health administration.

Experience: Minimum of 5-8 years of demonstrated experience in health care association or non-profit environment. Extensive experience in program and project management including assessing needs; collecting and analyzing data; generating metrics; prioritizing and completing tasks; effectively managing time; and developing new educational programs and products. Demonstrate sound judgement, credibility, creativity, innovation, tolerance for ambiguity, and flexibility. Reputation of being a strategic thinker and having a strong business acumen, budget management, project management, and ability to organize, manage and lead a large multi-faceted program. Effectively work with various internal and external constituents in a collaborative and customer-oriented fashion. Excellent communication skills including presentations, internal team training, public speaking, writing, active listening, and synthesizing information from diverse sources when working with colleagues, members, and volunteers. Multifaceted knowledge of ACGME, ACCME, AOA, and any applicable federal policies, regulations, and guidelines that govern graduate medical education and continuing medical education activities.

Special skills: Strong computer skills including proficiency in Microsoft Outlook, Word and Excel. Experience building training manuals for internal and external use and creating dashboards to summarize outcomes.

Schedule: This position requires occasional work on weekends and evenings.


Communications

Publications Specialist, JAOA

The Publications Specialist is an integral member of the AOA’s Communications (JAOA) team. Acts as the primary contact in all issues related to print and online circulation of the AOA’s publications, including the JAOA, The DO, and all AOA custom publications, including overseeing the distribution lists, updating subscription records in the AOA’s database iMIS, processing subscription payments, and responding to claims for back issues; serves as the primary contact for all outside JAOA vendors and contractors and processes invoices; works with website vendor to post the JAOA and ensure that content is translated correctly to digital form; coordinates reprint permissions of AOA publications.

Essential functions: The following description of job responsibilities and standards is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities that may be assigned as needed.

Print and online production responsibilities:

  • Creates and adjusts issue layout (“dummy”) each month.
  • Processes incoming ads from both internal and external clients, including print DO Jobs; bills and reconciles ad invoices.
  • Manages relationships with outside JAOA vendors (eg, printer, conversion vendor, website host).
  • Uploads JAOA content to print publisher; reviews files and approves or requests changes as needed.
  • Uploads OMT minute file to website; Checks all files from Silverchair; fixes XML or requests adjustments, as needed; ensures that coding errors are fixed; reviews content before approving for live posting.
  • Prepares and selects graphic elements for JAOA.org homepage, with approval of JAOA managing editor.
  • Creates and sends monthly electronic table of contents (eTOCs) using Informz.
  • Works with US Copyright office to copyright the AOA’s publications.
  • Processes independent contractor agreements for JAOA supplements; processes honoraria after supplement completion.

Circulation responsibilities:

  • Coordinates the print and online circulation for all AOA publications, including paid, complimentary, and ORDF subscriptions.
  • Manages email lists for distribution of all AOA publications’ electronic tables of contents and other JAOA emails (correspondence to authors, peer reviewers, Editorial Board).
  • Maintains JAOA subscription records within iMIS database; updates annually the lists of print and online complimentary subscribers; sends renewal emails at end of year to all subscribers who have not yet renewed; processes subscription checks through Finance.
  • Promptly responds to claims for back issues from paid subscribers and DO members of the AOA.
  • Processes and records postage receipts of AOA print publications and prepares Statement of Ownership for the JAOA.
  • Troubleshoot JAOA subscriber and member access problems; work with members, individual subscribers, and institutional subscribers and website host (Silverchair) to resolve existing and prevent future problems.

Administrative and other responsibilities:

  • Verifies and processes invoices from JAOA vendors and contractors.
  • Coordinates posting of JAOA and supplements and their CME quizzes to the AOA’s CME online platform.
  • Coordinates reprint permissions of AOA publications.
  • Using an AOA conversion tool, breaks up PDFs of old JAOA content and creates XML front matter; posts PDFs and XML front matter online as part of the JAOA archives project.
  • Assumes other duties as assigned.

Education: Bachelor’s degree required

Experience: One to three years of experience, preferred. Knowledge of Microsoft Office (especially Access, Excel, and Word), required. Knowledge of HTML, required. Familiarity with XML, preferred. Familiarity with association databases (especially iMIS), preferred. Familiarity with publishing and circulation standards, required. Knowledge of association or trade organizations, desirable.

Special skills: Highly organized individual with a working knowledge of association membership databases (eg, iMIS), Microsoft Office, Adobe Acrobat, and HTML. Good writing skills. Attention to detail. Ability to adjust priorities to meet deadlines and effectively manage relationships with vendors. Strong interpersonal skills and ability to work on his or her own as well as in a team environment. Basic design skills a plus.

Physical demands: This position requires occasional work on weekends and evenings. Physical demands include the ability to remain in a stationary position and the ability to operate office equipment

Evaluation & assessment: This position description reflects the assignment of essential functions. It does not restrict additional tasks that may be assigned. This job description is subject to change based on the needs of the organization.


Public Policy

Associate Director, Congressional Affairs

The Associate Director, Congressional Affairs is responsible for helping lead the legislative agenda of the American Osteopathic Association on Capitol Hill and cultivating public policy collaboration with other stakeholders. The individual will establish and strengthen relationships between the association and members of Congress, physician groups and organizations. Congressional engagement in this role will be focused on the U.S. House of Representatives. The position is accountable for monitoring, analyzing and influencing legislation that is relevant to the osteopathic profession.

Essential functions:

  • Monitor and lobby legislation that has the potential to affect osteopathic physicians, patients and practices.
  • Educate legislators and staff on the AOA’s position on relevant issues.
  • Establish and maintain liaison with key congressional staff, physician groups and other relevant organizations. Bipartisan relationships must be established with members of Congress and their respective staff members.
  • Draft bill summaries, briefs, testimony, bills, and amendment language as needed and directed.
  • Identify opportunities for collaboration and partnership with affiliate(s) to advance federal legislation(s) supported by AOA’s public policy.

Education: Bachelor’s degree.

Experience: Minimum of 7 years of relevant experience in health care industry/federal health care legislative arena. Experience on Capitol Hill preferred and/or experience with a health care trade association.

Special skills: Knowledge of Congressional procedures. Contacts on committees of jurisdiction highly desirable. Excellent written and oral communication skills, including public speaking to a variety of internal and external audiences on a regular basis. Excellent interpersonal skills and team orientation. Pro-active, professional member service orientation. Knowledgeable in the use of Microsoft Word, Excel, PowerPoint and Outlook.

Travel: The ability to work out of the office locally and occasionally out of state. This work may include weekday and weekend travel. Extended workday hours may be necessary around major meetings and other high-volume work periods


Certifying Board Services

Medical Editor

The Medical Editor is an integral member of the AOA’s Certifying Board Services (CBS) team. This position requires the ability to interact seamlessly with professionals on all levels within the association and the certification process; the ability to handle confidential material with the utmost discretion; and requires meticulous attention to detail.

The Medical Editor will support the development of medical board certification assessments by providing expertise in editing and proofreading of examination related material and test items for both initial and continuous medical certification programs.

Essential functions:

  • Edits, formats and proofreads medical/scientific assessment related content, including clarifying meaning, removing jargon, evaluating reading level and checking for bias.
  • Fact-checks content as needed.
  • Flags content for physician review when subject matter expertise is warranted.
  • Ensures that content complies with the American Osteopathic Association Certifying Board Certification (CBS) style guidelines.
  • Contributes to the design, maintenance and updates of the CBS content development style guidelines.
  • Schedules and manages subject matter expert reviews across all board certification programs.
  • Assists with stylistic training and medical content development initiatives.
  • Ensures editing and proofreading efforts are consistent with author’s intended targeted construct.
  • Ensures that editing/proofreading tasks are completed in a timely manner to meet publication and administration deadlines.
  • Manages work effort in concert with board certification director’s test development workflows.
  • Assists with research initiatives.

Education: Bachelor’s degree required; Master’s degree is preferred, particularly in education, language arts, instructional design or related field.

Experience: Minimum of 3 years experience in medical editing/writing/proofing in a medical/health care related field

Special skills: Exemplary spelling and grammar, recognition and comprehension of medical terminology; excellent oral, written and interpersonal communication skills; superb attention to detail; ability to multitask; ability to train and learn item banking software programming; MS Office Suite proficiency; ability to work independently and within a multi-faceted team of test development specialists and subject matter experts; and familiarity with utilization of resources, such as AMA Manual of Style and medical dictionaries.

Travel: The ability to work and travel nationally on weekends may be required (estimate 25% effort). This position requires occasional work on weekends and evenings.

Physical demands: Work is generally sedentary in nature, but requires occasional standing, walking, lifting and moving objects (up to 25 pounds). Requires manual dexterity to use office equipment.


Communications

Digital Content Specialist

The Digital Content Specialist plays a pivotal role in promoting a cohesive and consistent digital brand identity supporting the AOA’s mission and strategic objectives. Key skills include strategic content development, project management and SEO. The Specialist also provides education and guidance for internal content producers, ensuring adherence to best practices for digital engagement.

Essential functions:

  • Partners with internal and external stakeholders to develop content and online tools that engage and support osteopathic physicians and medical students.
  • Translates organizational goals and end user needs into content requirements.
  • Edits the work of others as needed; checks for factual accuracy, grammar, spelling, punctuation and style.
  • Implements on-page SEO including content, metadata and architecture optimization.
  • Evaluates existing content to identify opportunities, weaknesses and gaps.
  • Educates internal stakeholders on content strategy, including why it matters, governance processes and best practices.
  • Assists with development of sitemaps, keyword strategy and content taxonomies to support site search.
  • Assists with in-person and online usability testing and development of user personas based on research and testing.
  • Contributes toward creation of usability standards and best practices.
  • Uses analytics data and performance metrics to assess user behavior and increase levels of engagement.
  • Monitors digital trends and advancing technologies to identify opportunities for growth and expansion.

Education: Bachelor’s degree in communications, journalism, digital marketing, or related field of study.

Experience: Minimum of 1-3 years of experience in a digital content publishing environment.

Special skills: Position requires exceptional written and verbal communications skills; a strong understanding of SEO and how it shapes the content development process; a working knowledge of content management systems, basic HTML, Google Analytics and AP Style; the ability to manage multiple projects and work effectively with internal and external subject matter experts; advanced organizational skills and attention to detail; and the ability to communicate complex information in a clear and concise manner. Knowledge of video editing software tools and Photoshop a plus.

Travel: This position requires occasional work on weekend and evenings.

Physical demands: Work is generally sedentary in nature, but requires occasional standing, walking lifting and moving objects (up to 25 pounds). Requires manual dexterity to use office equipment.

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