If you're a talented individual interested in working with caring physicians within a growing member association, the AOA may be the place for you.
Select a position below to submit an online application or send your resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email firstname.lastname@example.org. Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.
Thank you for your interest in joining our AOA team! “We’re building a great future, and we’d love to build it with you,” says the AOA’s new CEO Kevin Klauer, DO, EJD, in a welcome message to those applying for jobs at the AOA.
The Credentials Specialist of the American Osteopathic Information Association (AOIA) is responsible for customer service, financial, operational, and account management functions for Profile clients. This position requires excellent customer service skills to ensure operational efficiency of the AOA Profiles business line and a seamless customer experience for physicians and other external clients. Under the direction of the Director of Operations and Analytics, makes recommendations for process improvement and enhancements that better serve AOIA’s customers and is responsible for ensuring the successful implementation of such enhancements. The person in this position must demonstrate teamwork, adaptability, and a willingness to gain new knowledge.
The Manager, Physician Payer Relations is responsible for providing a wide range of project, programmatic and administrative support functions for the Physician Services Department. This position will devote his/her time to providing support to members and their practice staff as well as the AOA Affiliates. He/she will also handle a variety of different tasks, many of which will vary on a day-to-day basis. The Manager will regularly interact and work collaboratively with members, insurers, AOA/AOIA leaders, and other affiliated organizations on matters of strategic importance to AOA/AOIA member physicians and their practices.
The Manager, Physician Payer Relations will be responsible for: continuously monitoring key sources for changes in industry practices and policies; helping develop and refine materials and tools to keep internal and external stakeholders informed of emerging issues; and maintaining an in-depth awareness of members’ payment- and/or practice-related concerns. He/she will serve as the conduit between the AOA, its members and private insurers. Will be responsible for managing and overseeing operational initiatives underway related to private insurers. He/she will be required to handle a large and diverse portfolio of work, which will involve simultaneously serving as an individual contributor, and a subject matter expert and resource for other teams and departments within the broader AOA/AOIA organization. The individual will help advance the mission of the AOA/AOIA and support the organization’s member physicians by developing, assessing, and enforcing policies, procedures and response processes that ensure all payment- and practice-related issues are addressed in an accurate, comprehensive and timely manner by the Physician Services Department. He/she will also develop and launch a strategic plan to ensure AOA members are acutely aware of and well informed on contemporary payment- or practice-related issues, which may include: payment methodologies and delivery models; network contracting and participation; revenue cycle management; operating a private practice; patient engagement and population health; billing and collections; and coding and documentation.
Provide administrative and program management support to the Department of Affiliate Affairs. Serve as a central resource person for all internal and external requests for information regarding state and specialty college affiliates. Manage budgets and develop tracking systems for expenses to report variances to applicable team members. Manage all in-house meetings and conference calls, including call set-up and agenda preparation. Assist in the preparation and execution of the AOA’s LEAD Conference.
The Administrative Manager will split his/her time providing assistance to the Vice President, Affiliate Affairs and the director/managerial staff in the department. This includes, but is not limited to, providing administrative and project management support to the AOA’s managed affiliates.
The incumbent must take initiative, pay close attention to detail, be able to manage multiple priorities simultaneously, and collaborate effectively with various internal and external constituents. Excellent organizational, time management, oral/written communication, and budgeting skills required. Strong technical acumen with proficiency in MS Office (Word, Excel, PowerPoint) required and the ability to learn and apply new technologies; experience budgeting software and Web conferencing systems (i.e., WebEx), preferred. Some overtime, weekend work, and travel required.
The AOA Logistics Manager is responsible for managing the mail room, mail and package delivery, and all mail room logistics. This position will oversee room set-up for large meetings and logistical needs for the organization.
Serves as coordinator/service representative in the Member Resources Center (MRC) to deliver service excellence to DOs and members of the osteopathic family in the areas of policy and processes for continuing medical education credits, membership policies and dues payments processing and troubleshooting internet access issues. Makes recommendations for process improvement and enhancements that better serve AOA’s customers. Must demonstrate teamwork, integrity, initiative, adaptability and a willingness to gain new knowledge.
Working with the Vice President, Communications and other department leaders, the Director of Executive and Internal Communications develops key messages, talking points, presentations and reports to drive awareness and understanding of the AOA and its strategic priorities. The Director gathers and disseminates news from departments including Certifying Board Services, Education, Membership and Affiliates for organizational stakeholders through various AOA channels. This role also provides presentations, talking points, speeches and thought leadership assistance to the CEO, President and President-elect and AOA Trustees.
The Manager, Brand Marketing serves as a marketing consultant to business units within the organization, to help develop and execute marketing plans that increase awareness and usage of AOA products and services. He/she will collaborate with Department of Communications colleagues to execute integrated, multi-channel campaigns that promote AOA membership, board certification and events to key audiences, and will track and evaluate campaign effectiveness. This role reports to the Director of Brand Marketing.
The Graphic Design Manager is the driving force behind the visual brand identity of the American Osteopathic Association, and is responsible for concept development and design execution of integrated marketing campaigns to promote AOA products and services. Requirements include applying brand guidelines across the organization to ensure visual consistency across channels and collaborating with departments to create effective/impactful visuals for print and digital channels (email, web, social, video) that support the brand. Experience working in a fast-paced, deadline-driven environment is a requirement.
The Vice President of Accreditation serves as the secretary to the AOA’s Commission on Osteopathic College Accreditation (COCA), an independent body, which serves the public by establishing, maintaining and applying accreditation standards and procedures to ensure that academic quality and continuous quality improvement delivered by the colleges of osteopathic medicine (COMs) reflect the evolving practice of osteopathic medicine. The scope of the COCA encompasses the accreditation of the COMs. The Vice President directs the operations and administration of the Department of Accreditation, which is responsible for providing staff support to the AOA’s accreditation program for COMs.