JOM

Model reduces no-shows, increases patient visits by addressing patient challenges for missing appointments

By JAOA

02.01.18

Elmont Teaching Health Center (ETHC), a community-based health center in Long Island, New York, realized a 34 percent decrease in patient no-show rates in the fourth quarter of 2015, according to a study published in the February issue of The Journal of the American Osteopathic Association.